Let AI answer your customers.
You run the business. AIBot handles the chat. It talks to your customers day and night — in Bahasa Malaysia, English, or 华文 — and sends the leads straight to you. Simple as that.
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AIBot Live Demo
● Online — AI-powered
The AI Business Hub for Malaysian SMEs
Four jobs. One helper.
Most businesses need help with the same four things: answering customers, capturing leads, creating content, and understanding what's working. AIBot does all four — for less than the cost of one part-time staff.
Engage
Answers every customer, on every channel, 24/7.
When a customer messages you on WhatsApp, Telegram, or your website, AIBot replies in seconds. In BM, English, or 华文. Even at 2am. Even on public holidays. You never miss a customer again.
- Replies instantly — no more "we'll get back to you"
- Speaks BM, English, 华文 — switches automatically
- Works on WhatsApp, Telegram, and your website
Capture
Turns chats into leads — automatically.
Every conversation, AIBot quietly collects the customer’s name, email, phone, and what they want. Hot leads get flagged. Follow-ups get scheduled. Everything lands in your dashboard — and your inbox.
- Collects name, email, phone — no forms needed
- Scores each lead: cold, warm, or hot
- Sends leads straight to your phone and dashboard
Create
Writes, quotes, and follows up — for you.
AIBot isn’t just a chatbot. It drafts quotations, writes Facebook posts, generates WhatsApp broadcasts, makes PDF brochures — all in your brand voice, all in BM, English, or 华文. Your marketing team, on call.
- Drafts quotes, emails, and social posts automatically
- Makes PDF brochures and price lists from your files
- Writes in BM, English, 华文 — your choice
Insights
Shows you what’s working — and what’s not.
Every Monday, AIBot emails you a plain-English summary: how many chats, how many leads, what customers asked most, where you’re losing them. No spreadsheets. No dashboards to learn. Just clear, actionable insight.
- Weekly email: chats, leads, top questions, suggestions
- Dashboard: trends, funnel, response time, CSAT
- Flags anomalies — "leads dropped 40% this week"
That's the AI Business Hub. One platform. Four jobs. Built for Malaysian SMEs.
Try it freeEverything you need to never miss a customer
Your AI helper — ready in 5 minutes
No coding. No IT guy. Just paste one line of code. AIBot does the rest — answers customers, captures leads, and talks in BM, English, and 华文.
1-line install
Paste one script tag before </body>. Works on WordPress, Shopify, Webflow, or any HTML site — no plugin needed.
Captures leads for you
Asks visitors for their name, email, and phone before they chat. Every lead lands in your dashboard — and your inbox.
Speaks your language
Bahasa Malaysia, Manglish, English, 华文 — switches automatically. Your customer chats in whatever feels natural.
Bring your own AI key
Got your own OpenAI, Anthropic, DeepSeek, or Google key? Plug it in. Your model, your cost, your data.
Learns your business
Upload your catalogue, price list, or FAQ (PDF or DOCX). AIBot answers customers straight from your own files.
Does real tasks
Not just chatting — AIBot can search the web, calculate quotes, convert currencies, check weather, and more.
Works 24/7
Replies at 2am, on weekends, on public holidays. Your business never closes — even when you're asleep.
Shows you what's working
See every lead, track how many converted, export to CSV. Know which pages and widgets bring in customers.
Built for your business
Ready-made for your industry
Pick your industry and AIBot already knows how to help. No setup needed.
Beauty & Wellness
Product FAQ, booking enquiries, package recommendations, promotion alerts.
Property & Renovation
Lead qualification, budget range, location search, project matching, viewing bookings.
E-commerce & Catalogue
Product matching, price FAQ, delivery enquiries, stock checks, WhatsApp handoff.
Get going in 3 steps
Try the live demo
Chat with AIBot right here on this page. See how it answers, search the web, or convert currency.
Make it yours
Pick a name, a greeting, and a voice for your bot. Bring your own AI key, or use ours free.
Add it to your site
Copy one line of code. Paste it on your website. Your bot is live — answering in BM, English, and 华文, 24/7.
Skills that do real work
Your bot isn't just chat
It can take action for your customers — search, calculate, convert, remember. Built in.
Searches the web
Real-time answers, prices, and news
Reads your website
Keeps answers fresh automatically
Calculates pricing
Quotes, quantities, discounts, estimates
Currency converter
MYR, USD, SGD, CNY — live rates
Checks the weather
Current conditions anywhere
Checks stock & status
Connects to your APIs for live data
Remembers details
Knows your business and customers
Reads your files
Answers from your catalogue and FAQ
Your AI team — sales, support, marketing, ops
Hire an AI team for the price of one software subscription
A typical SME can't afford a full-time sales coordinator, customer service rep, social media manager, and operations assistant. With AIBot, you get all four — for RM199/month. They never sleep, never take leave, and always answer in BM, English, or 华文.
AIBot Sales
AI Sales AgentReplies to leads in under 60 seconds — and follows up automatically.
- Drafts quotations from your price list
- Answers "how much?", "got discount?", "what's included?"
- Escalates hot leads to your phone instantly
- Schedules follow-up reminders so no lead goes cold
AIBot Support
AI Support AgentHandles the repetitive questions so you can focus on the hard ones.
- Answers FAQs — shipping, returns, hours, location
- Handles complaints with empathy, in BM/English/华文
- Routes complex issues to a human with full context
- Logs every conversation for your records
AIBot Marketing
AI Marketing AgentWrites your social posts, WhatsApp broadcasts, and promos — in 3 languages.
- Facebook & Instagram captions (BM, English, 华文)
- WhatsApp broadcast templates for promotions
- Blog/article drafts from your product knowledge
- Promotional copy for festive seasons — Raya, CNY, Deepavali
AIBot Ops
AI Operations AgentHandles the "is this in stock?" and "can I book Tuesday?" questions.
- Checks stock levels from your Google Sheet
- Handles appointment and viewing bookings
- Answers "where's my order?" with live status
- Connects to your APIs for real-time data
Each agent comes pre-configured for Malaysian SMEs — they understand BM, Manglish, English, and 华文 out of the box. Pick the ones you need, or get all four with the SME Growth plan.
Works with what you already use
No new tools to learn
AIBot plugs into the apps your business already runs on. WhatsApp, your website, your files — all connected in minutes.
Chat with customers
Wherever they message you, AIBot answers.
Reply customers automatically, 24/7
Telegram
Run bots, send leads to your phone
Website Widget
One line of code — works on any site
Reads your files
Connect your knowledge — AIBot learns it.
Google Drive
AIBot reads your catalogues & price lists
Google Sheets
Live stock, pricing, bookings from a sheet
Notion
Sync your SOPs, FAQs, and docs
Airtable
Connect product catalogs and CRM
Works on your website
Any platform. One line of code.
WordPress
Add AIBot to any WP site — no plugin
Shopify
Help shoppers find products & checkout
Webflow
Embed on Webflow in seconds
Meta
Facebook & Instagram messaging
Takes payments
Local Malaysian gateways + global.
Stripe
Take payments and subscriptions
Xendit
Malaysian payment gateway — FPX & e-wallets
Google Pay
Local + international card payments
Connects to anything
API, webhooks, and visual builders.
n8n
Build custom workflows visually
GitHub
Developer API & webhooks
Gmail
Build your own integration with our API
Need a custom integration? Talk to us
Trusted by Malaysian businesses
Example outcomes for Malaysian SMEs
Here's what AIBot can do for businesses like yours. Results vary by industry and setup.
"We replaced our live chat team with AIBot. It handles 70% of customer queries overnight — in BM and English. Lead capture alone saved us RM 8,000/month in admin costs."
Ahmad Farid
Operations Director, MegaMart Malaysia
"The BYO API feature is a game changer. We plugged in our own OpenAI key and the bot runs on GPT-4o for less than what we paid for a basic live chat service."
Sarah Chen
CTO, PrestigeMart
"Our customers love being able to chat in Bahasa Malaysia. The agentic tools mean the bot can calculate shipping costs and check stock in real-time — no human needed."
Rizal Hassan
E-Commerce Manager, Warisan Group
What is an AI bot Malaysia?
An AI bot Malaysia is software that answers your customers automatically on your website, WhatsApp, or Telegram — 24/7, in Bahasa Malaysia, English, or Chinese. AIBot by AITG Sdn Bhd lets Malaysian businesses launch one in about five minutes, capture leads, and cut customer-service workload without hiring more staff.
Built for Malaysian Business
One AI bot. Every industry.
From factories to franchise chains, AIBot answers customers the way your industry needs — in the language they speak.
Manufacturing
PembuatanAnswer supplier and customer enquiries 24/7, triage RFQs before they reach your sales team, and support LHDN e-Invoice workflows. AIBot reads your catalogues and price lists, and speaks Bahasa Malaysia and English.
Chain Retail & Franchise
Rangkaian RuncitOne branded widget answers product, price, stock and promotion questions at every outlet. Capture leads per store, smooth the LHDN e-Invoice transition with instant customer answers, and serve Bahasa Malaysia, English and Chinese customers.
MNCs & Large Corporations
Syarikat BesarBuilt for scale: BYO API keys for your preferred models, domain-locked embedding, PDPA-aligned data handling, and staff roles with audit logs. Every conversation is logged and exportable, with clean human handoff when a customer needs it.
E-commerce
Dagangan ElektronikRecommend products, answer shipping and returns questions, and capture leads for stores on WordPress, Shopify and Webflow. Malaysian e-commerce teams run the same AI agent on their website and WhatsApp, around the clock.
Education & Training
PendidikanAnswer course enquiries, fee FAQs and intake questions instantly for tuition centres, academies and training providers. The bot captures parent and student leads and follows up in the language they used — BM, English or Chinese.
Logistics & Services
LogistikHandle delivery status, scheduling and service FAQs without tying up your team. AIBot answers in seconds, checks your documents for specifics, and hands urgent cases to your staff with the full conversation attached.
ASEAN-Ready
From Penang to the region.
One AI bot, one dashboard — serving customers in Singapore, Indonesia, Thailand and Vietnam.
Singapore
SGEnglish-first support for SMEs and regional teams serving clients across the island — same widget, same dashboard, one line of code.
Indonesia
IDJakarta, Surabaya and beyond: embed AIBot on any website, answer customers around the clock, and keep all leads in one place.
Thailand
THBangkok-based teams use the same bot for 24/7 website support with multilingual answers and instant lead capture.
Vietnam
VNHCMC and Hanoi: deploy the same AI agent on your site, connect your own API key, and serve customers without adding headcount.
Built for Malaysia
Why Malaysian businesses choose AIBot.
Local rules, local language, local support — from day one.
LHDN e-Invoice ready
As Malaysia moves to LHDN e-Invoicing, AIBot answers customer and supplier questions about invoices, receipts and payment status — in BM and English — without extra staff.
PDPA-aligned by design
Built with Malaysia's Personal Data Protection Act 2010 in mind: encrypted data, private database, no third-party AI training on your conversations.
Made in Penang, priced in Ringgit
Developed by AITG Sdn Bhd in Penang with local support, local payment methods, and prices in MYR — no foreign-currency surprises.
AI Bot Malaysia — Your Questions Answered
Everything Malaysian businesses ask before adding an AI bot to their website.
What is an AI bot?
How much does an AI bot cost in Malaysia?
AI bot vs live chat — which is better for my business?
What is AIBot?
How do I add the AI bot to my website?
Does the AI bot understand Bahasa Malaysia?
Can the AI bot capture leads from visitors?
Is my data secure? What about PDPA?
Is AIBot suitable for small businesses and SMEs in Malaysia?
Can AIBot work as an AI agent for my sales team?
Does AIBot integrate with WhatsApp and Telegram?
What makes AIBot different from other chatbots in Malaysia?
Can I customise the AI bot with my business knowledge?
What is the best AI bot Malaysia?
What is an AI bot provider and what do they do?
Can I use my own API key for an AI bot in Malaysia?
What is an AI agent bot for business?
What customer service AI bot does Malaysia use?
Can I use AI bot for ecommerce Malaysia?
Can an AI bot help manufacturing companies in Malaysia?
Is AIBot suitable for retail chains and franchise stores in Malaysia?
Can AIBot serve large corporations and MNCs in Malaysia?
Does AIBot work for businesses in Singapore, Indonesia, Thailand and Vietnam?
Start now
Never miss another customer.
Start free. No credit card. Live in 5 minutes. AIBot answers your customers in BM, English, and 华文 — day and night. Upgrade only when you grow.