Everything AIBot can do
Built for Malaysian businesses. No AI expertise needed.
AIBot handles customer conversations, captures leads, and escalates complex queries — in Bahasa Malaysia and English — from a single 1-line embed.
5 min
Average setup time
24/7
Always-on coverage
2 languages
BM + English built-in
1 line
Code to embed
Conversations
AI that actually understands how Malaysians communicate.
Bilingual — BM & English
Understands and responds naturally in Bahasa Malaysia and English, including Manglish and code-switching. No language configuration needed.
Context-aware replies
AIBot remembers the full conversation — multi-turn dialogue handled seamlessly so customers never have to repeat themselves.
Graceful escalation
When the bot isn't confident, it hands off to a human with the full transcript attached — delivered straight to your email inbox.
Document Q&A
Upload a product catalogue, FAQ sheet, or price list as a PDF or DOCX. AIBot answers customer questions directly from your own documents.
Lead generation
Turn every visitor conversation into a qualified sales opportunity.
Built-in capture form
Collect name, email, and phone before or during the chat. No third-party form builder needed — it is part of the widget.
Real-time email alerts
Get notified the moment a hot lead completes the chat. Alerts include conversation summary, contact details, and intent score.
Dashboard & export
All leads in one clean dashboard. Filter by date or persona, then export to CSV for your CRM or sales team.
Intent detection
AIBot identifies high-intent signals — "how much does it cost", "I want to buy" — and flags those leads for priority follow-up.
Customisation & branding
Your brand, your voice — not a generic chatbot.
Brand colours & name
Set your brand colour, bot name, and avatar. The widget blends into your site — visitors see your brand, not AIBot.
Multiple AI personas
Customer Support, Sales Advisor, Bahasa Malaysia Specialist, Writing Coach. Pick the personality that fits your business.
Custom greeting
Write your own opening message. Show a product promo, a seasonal offer, or a welcome note tailored to the page the visitor is on.
Domain restriction
Lock your widget to specific domains so your embed code cannot be copied and used on other websites.
Setup & integrations
Live in minutes. Connects to the tools you already use.
1-line embed
Paste one script tag before </body>. Works on WordPress, Shopify, Webflow, Wix, Squarespace, or any raw HTML site.
Email notifications
Lead and escalation alerts arrive straight to your inbox — no dashboard login required to stay on top of conversations.
REST API & webhooks
Push new leads to HubSpot, Zoho, or any system via our REST API. Trigger workflows in n8n, Zapier, or Make automatically.
Document upload
PDF, DOCX, or TXT files go straight into the AI context. Keep your knowledge base fresh without rebuilding the bot.
Deploy in 3 steps
Try the demo
Log in to the demo and explore the dashboard — no commitment, see the full product before deciding.
Customise your widget
Set your bot name, brand colour, greeting, and pick an AI persona that fits your business voice.
Paste the code
Copy one <script> tag and paste it into your website's </body>. Your chatbot is live.
Built for every Malaysian business
From mamak stalls to professional firms — AIBot adapts to your industry.
E-commerce
Problem: Too many "where is my order?" messages
AIBot answers delivery status, return policies, and product FAQs around the clock — before the customer ever needs to chase you.
F&B / Restaurants
Problem: Staff overwhelmed with calls and DMs
Let AIBot handle operating hours, table reservations, menu queries, and allergy questions — freeing staff to focus on service.
Clinics & Healthcare
Problem: Reception team spends hours on appointment calls
AIBot collects patient name, contact, and preferred slot — then alerts the clinic to confirm. PDPA-compliant intake without phone queues.
Property & Real Estate
Problem: Leads go cold before agents follow up
AIBot qualifies budget, location preference, and timeline — and fires an instant alert to your agent the moment a hot prospect is identified.
Professional Services
Problem: Initial consultations eat into billable time
AIBot handles the intake — collecting case details, preferred dates, and contact info — so you start every call fully prepared.
Your industry?
AIBot adapts to any Malaysian business. Contact us and we'll show you how.
Get in touch →FAQ
Frequently asked questions
Everything you need to know before getting started.
Do I need to know coding to use AIBot?+
No. Setting up AIBot requires pasting one line of code into your website — nothing more. If your website is on WordPress, Shopify, or Webflow, there are step-by-step guides. If you can edit a page, you can install AIBot.
Which languages does AIBot support?+
AIBot is built for Malaysian communication. It understands and replies naturally in Bahasa Malaysia, English, Chinese (Mandarin, Cantonese, Hokkien), Manglish, and code-switching. No language configuration is required.
How quickly can I have a chatbot on my website?+
Most users are live within 5 minutes. Create your account, customise the widget name and colour, then paste the embed code. The widget is live as soon as the page is saved.
Can I customise what the bot says and how it behaves?+
Yes. You set the bot name, brand colour, greeting message, and AI persona (e.g. Customer Support, Sales Advisor). For deeper customisation — specific FAQs, product knowledge, or custom flows — upload a document and AIBot answers from it directly.
How does lead capture work?+
AIBot presents a short form (name, email, phone) before or during the conversation. Leads are saved to your dashboard and an email alert is sent to you immediately. No CRM integration is required to start — just a working email address.
What happens when AIBot cannot answer a question?+
AIBot knows its limits. If it's not confident, it tells the customer it will get back to them, then sends you an escalation alert with the full conversation transcript so you can follow up personally.
Is customer data stored securely?+
Yes. All conversations and lead data are stored on servers located within the region and are encrypted at rest and in transit. AIBot is designed with PDPA (Personal Data Protection Act 2010) compliance in mind.
Can the chatbot work with my existing documents and FAQs?+
Yes. Upload a PDF, DOCX, or TXT file — your product catalogue, service guide, or existing FAQ document — and AIBot answers customer questions directly from your content. You can upload multiple documents per account.
Does AIBot work on mobile websites?+
Yes. The widget is fully responsive and tested across iOS Safari, Android Chrome, and major Malaysian browsers. It loads in under 50ms and does not slow down your page speed.
Can I see the conversations my bot has had?+
Yes. Every conversation is logged in your dashboard with timestamps, messages, and the captured lead data (if applicable). You can search and filter by date, outcome, or persona.
See it in action
Try the full AIBot dashboard — chat interface, document upload, lead capture, and widget customisation — right now.